Systems

Quality Control is Our Priority

Management Visits

Visiting you is the best part of our job.  What better way to ensure you‘re getting what we promised than for us to come see for ourselves?  Our management team routinely visits customers to see how things look and to listen to your feedback.

World-Class Sortation

Our uniforms are equipped with an RFID chip to allow automated scanning and sorting in our production facility. This is the most sophisticated technological advancement available in the uniform rental industry today.

In-Plant Account Inspections

Our quality inspector reviews every item in your account over a four-week period to ensure the quality level meets expectations.  We work hand-in-hand with your safety committees to get feedback and address concerns.

Product Quality System— Registered to ISO 9001

We believe quality means conformance to standards. You, our customers, have determined our quality standards and the ISO system ensures we deliver on these expectations.

Non-Conformance System

If a promise has been broken, we address it in the Non-Conformance System. Nine times out of 10, we fix the problem without any direct impact on you. Our General Manager personally reviews each case for further corrective action or change in process. It's our responsibility to learn from our mistakes.

Honest Pricing—Get What You Pay For

We're proud of delivering fair and honest pricing. We have systems to ensure you get what was promised to you.  

Customer-Response System

Everyone on our team is dedicated to meeting your needs. To do this, we use state-of-the-art software to monitor our response time and ensure an effective, rapid response.  

Locker Systems

When uniforms are left lying around, it’s a recipe for aggravation and theft. Our locker systems stop problems before they start.

Red Alert™ System

Have a special request? Use our easy tag and Red Alert™ locker to tell us your concern.  Our service specialist and internal control system will handle your request as soon as possible.