Management Visits

Visiting you is the best part of our job.  What better way to ensure you are receiving what we promised than for us to come see for ourselves?  Our management team is routinely visiting customers to see how things look and also to listen to your feedback.

World Class Sortation

Our uniforms are equipped with an RFID chip to allow automated scanning and sorting in our production facility. This is the most sophisticated technological advancement available today in the uniform rental industry.

In-Plant Account Inspections

Our Quality Inspector reviews an entire account over a four-week period to ensure the quality level meets expectations.  We work hand-in-hand with our customers' safety committees to listen to feedback and address concerns.

Product Quality System – ISO 9001:2000

We consider quality to be conformance to standard.  Our customers have determined our quality standards, and the ISO 9001:2000 system ensures we deliver on those expectations.

Non-Conformance System

If we find a promise has been broken, it results in a Non-Conformance.  90% of the time, the problem is fixed without it having an impact on a customer.  In all cases, the Non-Conformance is reviewed by our General Manager for further corrective action, review, or change in process.  It's our responsibility to learn from our mistakes.  We think it results in better service for customers and higher employee morale.

Honest Pricing – Get What You Pay For

We're proud of delivering fair and honest pricing and our customers appreciate it.  We have systems to ensure you receive what was promised to you.  

Customer Response System

Everyone on our team is dedicated to meeting your needs.  To do this, we use state-of-the-art software to monitor our response time and ensure an effective, rapid response.

Locker Systems

Uniforms lying around are a recipe for aggravation, disappointment, and theft. Our locker systems stop problems before they start.

Red AlertTM System

Have a special request?  Use our easy tag and Red AlertTM locker to tell us your concern.  Our Service Specialist will forward your request to the departments that need to know and our internal control system will make sure your request is handled in a timely fashion.